Terms and Conditions
By purchasing an English Talks online course pre-recorded or live, you agree, without qualification, to be bound by the Terms as set out below.
Shared accounts
Direct Purchase Terms and Conditions means the terms set out in this document
English Talks online courses Service means any services provided on English Talks online courses Service Website, including all live classes, associated features and functionalities, as well as all content and software applications associated with the services.
English Talks online courses Service Website means the website with the URL www.englishtalks-onlineschool.com as at the date that these Terms are agreed to.
Fixed online course means a course with a set duration (based on the option you select at purchase), where classes are fixed on the same day and time each week, with the same teacher.
3.2 Single Device Usage and Internet Connectivity: Each student must utilise only one device at a time to access Zoom or any other related platform used and ensure a stable Internet connection throughout the duration of the class. Students are strictly prohibited from sharing accounts or providing access to the English Talks online courses Service to any other individual or legal entity. English Talks online courses accounts are linked to your individual details, ensuring a unique and personalised experience tailored to your learning needs. You are responsible for ensuring you have in place all hardware, software, and telecommunications necessary to access and use English Talks online courses Service and will be responsible for all related charges, including the fees of internet service providers.
3.3 Appropriate Workspace and Attire: While we understand that finding an ideal space may pose challenges, please try to find a quiet, professional space where you can join the class. If your only option is not as professional as you would like, blur your background or use a Zoom background to maintain your privacy and professionalism. Your attire should be appropriate and non-offensive, ensuring it is suitable for a professional learning environment. Additionally, please be mindful that any other children should not appear onscreen during class to safeguard their own protection. If a child is visible, the teacher may need to remove you from the session.
3.4 Camera and Microphone Usage and Active Participation: Keeping your camera on during classes is mandatory to foster engagement, facilitate active participation, and enhance the learning experience. Students should also have a microphone and should unmute themselves whenever the teacher asks them to do so. In the event of technical difficulties preventing camera or microphone usage, students must promptly inform the teacher and provide a reason for the inability to comply. We understand that there may be exceptions, such as religious circumstances, where certain students cannot have their cameras on, and we respect these considerations. No other exceptions will be made without good reason.
3.6 Cultural Sensitivity and Respect for Diversity: Given the diverse nature of our student body at English Talks online courses Service, it is imperative to respect and be mindful of different cultures, religions, ethnic backgrounds, opinions, and experiences present in the virtual classroom. Acknowledge and respect this diversity, avoiding derogatory comments or engaging in behaviours that may be discriminatory or offensive to others based on factors such as race, gender, sexual orientation, disability, or socioeconomic status. We do not tolerate bullying or harassment. It is strictly prohibited to abuse, harass, threaten, impersonate or intimidate any other users of the English Talks online courses Service. It is strictly prohibited to use the English Talks online courses Service in any way that prevents, disrupts or interferes with any other person’s use of the same service.
3.7 Online Sexual Harassment and Sexual Misconduct: We are committed to providing a safe and respectful online learning environment for all participants. We have a zero-tolerance policy towards online sexual harassment and sexual misconduct during our classes. Harassment includes unwanted conduct that violates a person’s dignity or creates an intimidating, hostile, or offensive online environment, whether verbal, psychological, or through other digital means. Unacceptable behaviours include making sexually offensive comments, engaging in harassment based on sexuality, making unwanted remarks based on sex, gender identity, gender expression, or sexual orientation, and perpetuating sexual stereotypes about sexual and gender minorities. Sexual misconduct includes sharing private sexual materials online, posting sexual images, making lewd or sexual gestures while on-camera, and making sexual advances towards a classmate.
3.8 Confidentiality: Respect the privacy and confidentiality of fellow students and teachers at English Talks online courses Service. Refrain from sharing personal information or class-related discussions outside of the designated learning environment without explicit consent. Disclaimer: The opinions and messages posted by students using the English Talks online courses Service do not reflect and are not representative of the views English Talks or its teachers, employees, affiliates, suppliers, or partners. English Talks is not responsible for the content of messages published by students to other students they have identified through the English Talks online courses Service.
3.9 Content Sharing: You should not take pictures of or record classes or copy our products in any form. It’s strictly prohibited to:
4. Technology limitations and modifications to the English Talks online courses Service
7. Data protection
Shared accounts
There may be only one user associated with an account. Users may NOT share an account. Sharing your account with others may result in termination of your course.
Cooling-off
If you have purchased a course online or via phone, you have the right to change your mind and receive a full refund within fourteen (14) days of purchase (the “Cooling-off Period”).
Cancellation
Once a course has commenced there is no entitlement to a refund
By clicking “Agree and continue” to the terms and conditions of use before using the English Talks online courses service, you are confirming that you agree to be bound by these Terms
If you do not accept these Terms, you may not use the English Talks online courses Service or access any classes.
1. Definitions
Content means any material from classes delivered online or other digital content or material that is made available through English Talks online courses Service (whether real time content or self-access).
Contract means the legally binding contract between you and English Talks on these Terms.
Direct Purchase Terms and Conditions means the terms set out in this document
English Talks online courses Service means any services provided on English Talks online courses Service Website, including all live classes, associated features and functionalities, as well as all content and software applications associated with the services.
English Talks online courses Service Website means the website with the URL www.englishtalks-onlineschool.com as at the date that these Terms are agreed to.
Fixed online course means a course with a set duration (based on the option you select at purchase), where classes are fixed on the same day and time each week, with the same teacher.
Package means a particular type of access defined by a one-off payment and includes a Fixed Online course.
We, us, our means English Talks.
You means the person agreeing to these Terms.
Your Content means any content created, developed or in any way added on or to the English Talks online courses by you or through your password-protected account, such as during a class or any other part of English Talks online courses.
2. How the Contract is formed
Your acceptance of these Terms constitutes a legally binding contract between you and English Talks.
3. Your obligations when using English Talks online courses Service – Student Code of Conduct
All students enrolled in English Talks online courses must accept and adhere to the Student Code of Conduct, set out below. By adhering to these guidelines, students can contribute to a positive, inclusive, and productive learning environment. Failure to comply with these guidelines may result in the withdrawal of course access without reimbursement.
As the English Talks online courses Service and the Content will be provided through a third-party web browser (such as Microsoft Edge, Chrome or Firefox or any other platform) you should also read the terms of use and privacy policy that apply to your use of that web browser.
3.1 Identification and Punctuality: Students are required to join Zoom classes using their full name (first name + surname) as registered. Punctuality is essential; students should join classes on time from a quiet and appropriate environment conducive to learning.
3.2 Single Device Usage and Internet Connectivity: Each student must utilise only one device at a time to access Zoom or any other related platform used and ensure a stable Internet connection throughout the duration of the class. Students are strictly prohibited from sharing accounts or providing access to the English Talks online courses Service to any other individual or legal entity. English Talks online courses accounts are linked to your individual details, ensuring a unique and personalised experience tailored to your learning needs. You are responsible for ensuring you have in place all hardware, software, and telecommunications necessary to access and use English Talks online courses Service and will be responsible for all related charges, including the fees of internet service providers.
3.3 Appropriate Workspace and Attire: While we understand that finding an ideal space may pose challenges, please try to find a quiet, professional space where you can join the class. If your only option is not as professional as you would like, blur your background or use a Zoom background to maintain your privacy and professionalism. Your attire should be appropriate and non-offensive, ensuring it is suitable for a professional learning environment. Additionally, please be mindful that any other children should not appear onscreen during class to safeguard their own protection. If a child is visible, the teacher may need to remove you from the session.
3.4 Camera and Microphone Usage and Active Participation: Keeping your camera on during classes is mandatory to foster engagement, facilitate active participation, and enhance the learning experience. Students should also have a microphone and should unmute themselves whenever the teacher asks them to do so. In the event of technical difficulties preventing camera or microphone usage, students must promptly inform the teacher and provide a reason for the inability to comply. We understand that there may be exceptions, such as religious circumstances, where certain students cannot have their cameras on, and we respect these considerations. No other exceptions will be made without good reason.
3.5 Respectful Behaviour: Students must refrain from engaging in activities unrelated to the learning objectives, such smoking, eating, or any other activity that could be distracting for others. Additionally, always conduct yourself in a professional manner, both in communication with teachers and classmates. Use appropriate language and tone in written and verbal communication and demonstrate courtesy and respect in all interactions. Please refrain from using the chat for conversations and topics outside the scope of the class and, as a rule, raise your hand and wait to be invited to speak by the teacher unless other discussion norms have been outlined at the beginning of the class.
3.6 Cultural Sensitivity and Respect for Diversity: Given the diverse nature of our student body at English Talks online courses Service, it is imperative to respect and be mindful of different cultures, religions, ethnic backgrounds, opinions, and experiences present in the virtual classroom. Acknowledge and respect this diversity, avoiding derogatory comments or engaging in behaviours that may be discriminatory or offensive to others based on factors such as race, gender, sexual orientation, disability, or socioeconomic status. We do not tolerate bullying or harassment. It is strictly prohibited to abuse, harass, threaten, impersonate or intimidate any other users of the English Talks online courses Service. It is strictly prohibited to use the English Talks online courses Service in any way that prevents, disrupts or interferes with any other person’s use of the same service.
3.7 Online Sexual Harassment and Sexual Misconduct: We are committed to providing a safe and respectful online learning environment for all participants. We have a zero-tolerance policy towards online sexual harassment and sexual misconduct during our classes. Harassment includes unwanted conduct that violates a person’s dignity or creates an intimidating, hostile, or offensive online environment, whether verbal, psychological, or through other digital means. Unacceptable behaviours include making sexually offensive comments, engaging in harassment based on sexuality, making unwanted remarks based on sex, gender identity, gender expression, or sexual orientation, and perpetuating sexual stereotypes about sexual and gender minorities. Sexual misconduct includes sharing private sexual materials online, posting sexual images, making lewd or sexual gestures while on-camera, and making sexual advances towards a classmate.
3.8 Confidentiality: Respect the privacy and confidentiality of fellow students and teachers at English Talks online courses Service. Refrain from sharing personal information or class-related discussions outside of the designated learning environment without explicit consent. Disclaimer: The opinions and messages posted by students using the English Talks online courses Service do not reflect and are not representative of the views English Talks or its teachers, employees, affiliates, suppliers, or partners. English Talks is not responsible for the content of messages published by students to other students they have identified through the English Talks online courses Service.
3.9 Content Sharing: You should not take pictures of or record classes or copy our products in any form. It’s strictly prohibited to:
(a) upload or display any comments or materials through your participation in the English Talks online courses Service which are false, offensive, sexually explicit, defamatory, threatening, obscene or unlawful or which infringe intellectual property rights;(b) probe, scan or test the vulnerability of the English Talks online courses Service or attempt to circumvent or hack any user authentication or security controls in respect of the English Talks online courses Service;
(c) reverse compile, disassemble, reverse engineer, decompile, copy, duplicate, modify or adapt any software or other code or scripts forming part of the English Talks online courses Service (except to the extent permitted by law) or attempt to transmit to or via the English Talks online courses Service, any information that contains a virus, worm, Trojan horse or other harmful or disruptive component;
(d) change, modify, delete, interfere with or misuse any files or other data created, owned or provided by English Talks or any third party provided as part of the English Talks online courses Service (except as expressly permitted under these Terms);
(e) use the online courses Service in contravention of any applicable law.
How to Report a Violation of the Student Code of Conduct? Please contact info@englishtalks.ie if you wish to report a violation of the Student Code of Conduct. Any student, staff member, or community member may report an alleged incident.
4. Technology limitations and modifications to the English Talks online courses Service
4.1 English Talks will use reasonable endeavours to make the English Talks online courses Service available at the date, time and in accordance with any other conditions agreed on your Order Confirmation as a result of direct purchase by you or purchase by another person on your behalf or at the time of signing a contract with the purchaser of this service. However, certain technical difficulties, maintenance or testing, or updates required to reflect changes in relevant laws and regulatory requirements, may, from time to time, result in temporary interruptions. English Talks does not and cannot warrant or guarantee that your use of the English Talks online courses Service will be uninterrupted or error-free. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the English Talks online courses Service may be subject to limitations, delays, and other problems inherent in the use of such communications facilities.
4.2 English Talks may, from time to time, at its sole discretion and without prior notice to you, change, expand and improve the English Talks online courses Service. We may also, at any time, cease operating part or all of the English Talks online courses Service or selectively disable certain aspects or portions thereof or any Content. Any modifications or eliminations of the English Talks online courses Service or the Content are at the sole and absolute discretion of English Talks and your use of the English Talks online courses Service does not entitle you to the continued provision or availability thereof.
4.3 You understand, agree, and accept that English Talks will make reasonable efforts, although it has no obligation to maintain, support, upgrade, or update the English Talks online courses Service or Content, or to provide all or any specific content through the English Talks online courses Service.
6. Cancellation of the Contract
6.1 This Contract will continue to apply to you until cancelled by either you or the
Cancellation by ET
6.2 English Talks may cancel this Contract or suspend your access to English Talks online courses Service by giving you notice in writing (whether by email or otherwise) at any time if you breach these Terms in which case English Talks shall have no liability or responsibility to you, and English Talks will not refund any amounts that you have already paid for the relevant Plan period.
6.3 English talks may also cancel the Contract or suspend your access to English Talks online courses Service at any time, without liability to you if:
(a) English Talks is unable to provide the English Talks online courses Service in full due to a reason beyond its reasonable control; or
(b) English Talks withdraws part of or the whole of the English online courses Service and/or the Content (in which case we shall provide you reasonable notice in advance of doing so); or (c) English Talks reserves the right to cancel a Fixed online course group if the minimum requirement of four (4) students for the timetable and level is not met, providing that the group is cancelled before the start of the course.
7. Data protection
We will only use your personal information as set out in our privacy policy. This includes the use of your information by our Payment Processor in order to verify and process your payments.
For Young Learners, we may, as appropriate, use the contact details of the Parent or Guardian, or of the English Talks Client Representative, to issue communications regarding the Young Learner’s course. Pursuant to applicable data protection laws, once a Young Learner attains the age of 18, we are prohibited from disclosing any personal information concerning the now Adult student to their Parent or Guardian. This restric
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that English Talks™ makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the English Talks™ proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at [ADDRESS];
"System": means any online communications infrastructure that English Talks™ makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by English Talks™ Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (www.englishtalks-onlineschool.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means English Talks™, a company incorporated in [COUNTRY] with Company registration Number [123456] , located at [Address].
